2018 LearningElite: Finding the Perfect Fit

For this year's LearningElite organizations, custom solutions are the key to making learning work for the business.

Best of the best: Shelby Kan, left, and Allison Horn of Accenture accept the 2018 LearningElite award for Organization of the Year. Photo by Will Byington.

As Chief Learning Officer’s LearningElite program enters its eighth year, common threads have emerged among the organizations.

LearningElite winners are serious about learning. Their teams carefully craft programs that align learning strategy with business strategy. Their leaders believe in the value learning and development gives the organization. L&D initiatives are delivered through different modalities, often using technology to enhance participation and deliver anytime, anywhere content. Key performance indicators are built into programs to ensure results are quantifiable. Results are shared with senior leaders to demonstrate the positive impact learning has on the business.

This past March we honored organizations large and small, national and international, at the annual LearningElite Gala during the 2018 CLO Spring Symposium in Fort Lauderdale, Florida. From organizations of less than 500 employees to large multinationals, the LearningElite program celebrates those with a passion for lifelong learning.

The peer-reviewed ranking and benchmarking program recognizes organizations that employ exemplary workforce development strategies that deliver significant business results. It uses best practices in evaluation to rank organizations based on their impact, size and industries served. A comprehensive evaluation of L&D, the LearningElite also recognizes individual companies for their efforts in functional areas, including leadership development, use of technology, executive buy-in, and content development and delivery.

Of the hundreds of companies that applied, 78 met this year’s benchmark to qualify as LearningElite. Applications were reviewed by more than 400 volunteer judges — CEOs, CLOs, HR practitioners and other professionals who are as passionate about learning as the organizations they rated. Judges rate organizations in each of the five dimensions of the LearningElite model: learning strategy, leadership commitment, learning execution, learning impact and business performance results.

To determine the winner, the top five organizations participated in a capstone project; each gave a two-hour presentation exploring the concept of perfect fit — how is learning tailored to the organization? For the best of the best, L&D practices and modalities are as unique as the organizations themselves, incorporating everything from AI to neuroscience, metrics and analytics, reskilling, and job aids provided in multiple languages.

This year’s Organization of the Year — Accenture — previously won the LearningElite in 2014. They haven’t rested in the years since, however, transitioning their workforce with a “Lead into the New” strategy. Accenture’s forward-thinking L&D practices engage their learners and encourage innovation. Their proactive policies will ensure the company not only survives but thrives in the age of digital disruption.

The following stories showcase how LearningElite organizations use the idea of perfect fit to suit their needs. Every work culture is different and each requires a unique solution. From testing and deploying new L&D initiatives to sunsetting multiple LMSs into a single system, this year’s LearningElite organizations share a common goal: to find a perfect fit between learning initiatives and organizational goals and to maximize the impact of learning investment on the business.

The 2018 LearningElite

  1. Accenture
  2. AT&T
  3. Vi
  4. Nationwide
  5. Deloitte
  6. Siemens Healthineers
  7. KPMG
  8. Health Plan Institute, Kaiser Permanente
  9. Janssen: Pharmaceutical Companies for Johnson and Johnson
  10. International Paper Co.
  11. Sidley Austin
  12. Blue Cross and Blue Shield of North Carolina
  13. Mindtree Limited
  14. IHG
  15. EY
  16. Enterprise Holdings
  17. New York Life Insurance Co.
  18. United Services Automobile Association
  19. Mountain America Credit Union
  20. CareSource
  21. Memorial Health System
  22. ICICI Lombard General Insurance Company Ltd.
  23. Emory University
  24. NIIT
  25. G4S Secure Solutions (USA) Inc.
  26. ATB Financial
  27. Bankers Life
  28. MTM Inc.
  29. Erie Insurance Group
  30. BKD
  31. Aon
  32. FDIC Corporate University
  33. Hewlett Packard Enterprise
  34. TELUS International
  35. UST Global Inc.
  36. Buckman
  37. AAA / Automobile Club of Southern California
  38. DaVita Inc.
  39. OptumRx (Learning Services division)
  40. Ingalls Shipbuilding
  41. Xilinx Inc.
  42. OptumRx (Quality Control and Monitoring division)
  43. ConServe
  44. Alamo Colleges
  45. PJ Lhuillier Inc.
  46. Mariner Finance
  47. Siemens
  48. FIS
  49. Lincoln Financial Group
  50. Tennessee Valley Authority
  51. Kimberly-Clark
  52. Visa Inc.
  53. Paycor Inc.
  54. CVS Health
  55. Department of Veterans Affairs Acquisition Academy
  56. Qatar Airways
  57. Procore
  58. ManTech International Corp.
  59. AAMCO Transmissions and Total Car Care
  60. Red Roof Inn Inc.
  61. Caterpillar Financial
  62. HP Inc.
  63. Data#3
  64. Sysco
  65. Southwest Airlines
  66. HUB International
  67. LaSalle Network
  68. United Nations Development Programme
  69. T-Mobile US Inc.
  70. AbbVie
  71. American Eagle Financial Credit Union
  72. SWBC
  73. Essilor
  74. Sachse Construction and Development Company
  75. BAYADA Home Health Care
  76. U.S. Postal Service
  77. PVH Corp.
  78. Penske Motor Group

Editor’s Choice Awards

Chief Learning Officer recognizes the following organizations for Best Small Company, Best Midsize Company, and the highest scorers in each of the five dimensions considered:

Learning Strategy: Accenture

Leadership Commitment: KPMG

Learning Execution: AT&T

Learning Impact: Janssen: Pharmaceutical Companies for Johnson and Johnson

Business Performance Results: Nationwide

Best Small Company: Sidley Austin

Best Midsize Company: Memorial Health System

Winners Circle

2017 Organization of the Year: Defense Acquisition University

2016 Organization of the Year: Vanguard

2015 Organization of the Year: Qualcomm

Sarah Kimmel is Human Capital Media’s vice president of research and advisory services. She can be reached at editor@CLOmedia.com.

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