2018 LearningElite: Finding the Perfect Fit
For this year's LearningElite organizations, custom solutions are the key to making learning work for the business.
As Chief Learning Officer’s LearningElite program enters its eighth year, common threads have emerged among the organizations.
LearningElite winners are serious about learning. Their teams carefully craft programs that align learning strategy with business strategy. Their leaders believe in the value learning and development gives the organization. L&D initiatives are delivered through different modalities, often using technology to enhance participation and deliver anytime, anywhere content. Key performance indicators are built into programs to ensure results are quantifiable. Results are shared with senior leaders to demonstrate the positive impact learning has on the business.
This past March we honored organizations large and small, national and international, at the annual LearningElite Gala during the 2018 CLO Spring Symposium in Fort Lauderdale, Florida. From organizations of less than 500 employees to large multinationals, the LearningElite program celebrates those with a passion for lifelong learning.
The peer-reviewed ranking and benchmarking program recognizes organizations that employ exemplary workforce development strategies that deliver significant business results. It uses best practices in evaluation to rank organizations based on their impact, size and industries served. A comprehensive evaluation of L&D, the LearningElite also recognizes individual companies for their efforts in functional areas, including leadership development, use of technology, executive buy-in, and content development and delivery.
Of the hundreds of companies that applied, 78 met this year’s benchmark to qualify as LearningElite. Applications were reviewed by more than 400 volunteer judges — CEOs, CLOs, HR practitioners and other professionals who are as passionate about learning as the organizations they rated. Judges rate organizations in each of the five dimensions of the LearningElite model: learning strategy, leadership commitment, learning execution, learning impact and business performance results.
To determine the winner, the top five organizations participated in a capstone project; each gave a two-hour presentation exploring the concept of perfect fit — how is learning tailored to the organization? For the best of the best, L&D practices and modalities are as unique as the organizations themselves, incorporating everything from AI to neuroscience, metrics and analytics, reskilling, and job aids provided in multiple languages.
This year’s Organization of the Year — Accenture — previously won the LearningElite in 2014. They haven’t rested in the years since, however, transitioning their workforce with a “Lead into the New” strategy. Accenture’s forward-thinking L&D practices engage their learners and encourage innovation. Their proactive policies will ensure the company not only survives but thrives in the age of digital disruption.
The following stories showcase how LearningElite organizations use the idea of perfect fit to suit their needs. Every work culture is different and each requires a unique solution. From testing and deploying new L&D initiatives to sunsetting multiple LMSs into a single system, this year’s LearningElite organizations share a common goal: to find a perfect fit between learning initiatives and organizational goals and to maximize the impact of learning investment on the business.
The 2018 LearningElite
- Siemens Healthineers
- Health Plan Institute, Kaiser Permanente
- Janssen: Pharmaceutical Companies for Johnson and Johnson
- International Paper Co.
- Sidley Austin
- Blue Cross and Blue Shield of North Carolina
- Mindtree Limited
- Enterprise Holdings
- New York Life Insurance Co.
- United Services Automobile Association
- Mountain America Credit Union
- Memorial Health System
- ICICI Lombard General Insurance Company Ltd.
- Emory University
- G4S Secure Solutions (USA) Inc.
- ATB Financial
- Bankers Life
- MTM Inc.
- Erie Insurance Group
- FDIC Corporate University
- Hewlett Packard Enterprise
- TELUS International
- UST Global Inc.
- AAA / Automobile Club of Southern California
- DaVita Inc.
- OptumRx (Learning Services division)
- Ingalls Shipbuilding
- Xilinx Inc.
- OptumRx (Quality Control and Monitoring division)
- Alamo Colleges
- PJ Lhuillier Inc.
- Mariner Finance
- Lincoln Financial Group
- Tennessee Valley Authority
- Visa Inc.
- Paycor Inc.
- CVS Health
- Department of Veterans Affairs Acquisition Academy
- Qatar Airways
- ManTech International Corp.
- AAMCO Transmissions and Total Car Care
- Red Roof Inn Inc.
- Caterpillar Financial
- HP Inc.
- Southwest Airlines
- HUB International
- LaSalle Network
- United Nations Development Programme
- T-Mobile US Inc.
- American Eagle Financial Credit Union
- Sachse Construction and Development Company
- BAYADA Home Health Care
- U.S. Postal Service
- PVH Corp.
- Penske Motor Group
Editor’s Choice Awards
Chief Learning Officer recognizes the following organizations for Best Small Company, Best Midsize Company, and the highest scorers in each of the five dimensions considered:
Learning Strategy: Accenture
Leadership Commitment: KPMG
Learning Execution: AT&T
Learning Impact: Janssen: Pharmaceutical Companies for Johnson and Johnson
Business Performance Results: Nationwide
Best Small Company: Sidley Austin
Best Midsize Company: Memorial Health System
2017 Organization of the Year: Defense Acquisition University
2016 Organization of the Year: Vanguard
2015 Organization of the Year: Qualcomm
Sarah Kimmel is Human Capital Media’s vice president of research and advisory services. She can be reached at editor@CLOmedia.com.