Learning In Practice Awards 2012

The ninth annual Chief Learning Officer Learning In Practice Awards recognized learning leaders, vendors and organizations that have made a substantive and measurable change in business, vision, strategic alignment or leadership.

Awards were presented to the top three entrants — gold, silver and bronze — in more than a dozen categories, with several new ones added this year, including Strategy, Technology, Trailblazer and Collaboration for practitioners and Vendor Partnership, Blended Technology and Community Service for vendors.

Senior learning leaders received awards in seven categories that had two divisions: Division 1 for companies with more than 10,000 employees and Division 2 for companies with fewer than 10,000 employees. Learning providers were recognized for their service in eight categories, including e-learning, academic partnerships and social learning.

These are their stories.

CLO of the Year

Pat Crull, Time Warner Cable

Crull's outstanding work in developing learning and development strategies has made her the 2012 CLO of the Year.

Business Impact Division 1

Gold: David Birnbaum, Coldwell Banker Real Estate Corp.

Coldwell Banker sales associates generate on average $6,500 more in gross commission per year if they attend a strategic learning program.

Silver: Chuck Battipede, Hewlett-Packard

Silver: Jim Brodie, Mars Inc.

Business Impact Division 2

Gold: Karin Muchall, PwC Canada

Employees using PwC Canada’s Enhanced Working Practices score 12 percent higher in people engagement and high-performance team scores than their peers.

Silver: Greg Lindamood, Santee Cooper

Bronze: Debbie Cote, MassMutual Financial Group

Collaboration Division 1

Gold: McDonald’s Corp.

Hourly management development reduced turnover 10 percent.

Silver: HCL Technologies Ltd.

Bronze: BAE Systems

Collaboration Division 2

Gold: National Reconnaissance Office

Before Peter Shelby joined the National Reconnaissance Office in late 2010 as chief learning officer, the intelligence agency’s in-house university was split into five separate schools with little collaboration.

Silver: University Health System

Bronze: General Reinsurance Corp.

Global Learning Division 1

Gold: Beverly Ward, IBM

IBM’s industry learning team delivers training to 70,000 learners in 171 countries every year.

Silver: Robert Lauber, Yum Brands Inc.

Bronze: William Magagna, Siemens Healthcare Diagnostics

Global Learning Division 2

Gold: Daniel Carusi, Deltek Inc.

Time differences between offices allow the Deltek learning team to devise learning products around the clock.

Silver: Damien O’Donoghue, GAC Corporate Academy

Bronze: Peter Stout, Research Triangle Institute

Innovation Division 1

Gold: Dan Pontefract, Telus Corp.

Technology has been instrumental in Dan Pontefract’s journey as a learning professional.

Silver: Vidula Bal, Mars Inc.

Bronze: Timothy J. Tobin, Marriott International Inc.

Strategy Division 1
Gold: James McMichael, Defense Acquisition University

This year DAU provided 11.2 million hours of formal and informal learning; 6.8 million hours of training; graduated more than 200,000 students; and provided 636 million assistance efforts, totaling 624,000 hours.

Silver: Simon Brown, Lloyds Banking Group

Bronze: Karen Kocher, Cigna

Strategy Division 2
Gold: Josh White, BrightPoint North America L.P.

Since BrightPoint implemented the BrightPoint Performance Compass, 54 percent of its high-potential employees have been promoted within the last year.

Silver: Jeffrey Darner, Moen Inc.

Bronze: Diana Halfer, Children’s Memorial Hospital

Technology Division 1
Gold: Tonda Priyanto, Telkom Indonesia

The company, under the direction of Tonda Priyanto, uses digital learning, including e-learning, learning channels and mobile learning.

Silver: Sujaya Banerjee, Essar Group

Bronze: Laurie Rosenberg, Quintiles

Technology Division 2
Gold: John Kulikowski, Big Brothers Big Sisters

The ExpertusONE platform allows learners to save time and resources, to easily track and measure learning progress and certifications and more.

Silver: Lucas Vitale, Life Technologies

Trailblazer Division 1
Gold: Figin Seng, Estee Lauder Cos.

With support from Estee Lauder’s regional president and regional head of HR, Seng developed a new learning and training model using a future-back approach.

Silver: Kimo Kippen, Hilton Worldwide

Bronze: Kathleen Prime, PNC Financial Services

Trailblazer Division2
Gold: Patty Crowell, Syncsort Inc.

The new global education services department saved the company $90,000 in its first year by centralizing the training function.

Silver: Nancy Polsky, Hanover Insurance Group

Bronze: Hazel Dean, U.S. Centers for Disease Control and Prevention

Excellence in Academic Partnerships
Gold: Bellevue University

Collaborating with Bellevue University to build a business case for increased investment in tuition assistance led SunTrust to create PATHways.

Silver: SMU Cox School of Business

Bronze: UNC Executive Development

Excellence in Blended Technology
Gold: ConnectSolutions

ConnectSolutions developed an integrated learning module centered on an instructor-led virtual course.

Silver: LiveOps Inc.

Bronze: Homeland Security Solutions

Excellence in Community Service:
Gold: SMART Technologies

SMART Technologies offers SMART Exchange, an online library of more than 60,000 classroom-ready resources for educators

Silver: University of Phoenix

Bronze: GP Strategies

Excellence in Content:
Gold: Enspire Learning

Cisco Systems partnered with Enspire Learning to create an e-learning course on organizational learning.

Silver: FutureThink

Bronze: EBSCO Publishing

Excellence in E-Learning:
Gold: Carnegie Speech

Kaplan uses Carnegie Speech to assess and train English learners' speaking skills.

Silver: NIIT USA Inc.

Bronze: Rutgers University School of Business — Camden Executive Education

Excellence in Gaming and Simulations:
Gold: The Regis Co.

The Regis Co. created a national security and decision making simulation for the Air Force.

Silver: C2 Technologies

Bronze: Enspire Learning

Excellence in Social Learning:
Gold: Skillsoft Corp.

Skillsoft’s inGenius social learning platform helps companies with geographically dispersed employees.

Silver: SuccessFactors

Bronze: Aptara

Excellence in Vendor Partnerships:
Gold: Harvard Business Publishing

HBP partnered with health insurance firm Humana to develop a program to provide new hires with a fundamental understanding of health insurance and the broader insurance business

Silver: Innovative Learning Group

Bronze (tie): Intrepid Learning Solutions
Bronze: PricewaterhouseCoopers LLP

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