Learning Delivery

Whirlpool: Innovation and Organizational Learning

Three years ago, Whirlpool Corp. launched a global innovation initiative to differentiate itself from its competitors by delivering unique products and solutions to make customers’ lives easier. This initiative was far from simple sloganeering. The initia

Evaluating E-Learning: A Lesson From Pharmaceuticals

“You should be shot,” declared Bob. My presentation was on how to sell e-learning to upper management, and the real-world case study I presented emphasized some dramatic, multimillion dollar cost savings. “E-learning should not be about cost savings,” Bob

J. C. Penney: Fashioning Workforce Development

“In every man’s life, there lies latent energy. There is, however, a spark, [which] if kindled, will set the whole being afire, and he will become a human dynamo, capable of accomplishing almost anything to which he aspires,” said James Cash Penney, found

E-Learning Drives Growth at First Data

Corporations attempting to implement aggressive revenue growth goals find it necessary to work powerfully from within to implement the changes that will bring these goals to reality. Creating change, managing change, directing change—these are the actions

How Can the Classroom Save Your E-Learning Programs?

As you could see from reading the premier issue of this publication, e-learning is hot. Everyone’s looking to it as the next great training frontier, with good reason. Unlike other training technologies and methodologies that have entered the fray over th

Assessing Learning Management Systems

Although e-learning got off to a shaky start in the late 1990s, industry analysts are now bullish about the enabling technologies, notably enterprise learning management systems (LMSs), both in terms of growing adoption rates and quick return on investmen

Front-Line Managers: Training's Biggest Asset

In my last column, I discussed how every training department should establish itself as an investment, not an expense. Once this perspective is adopted, training programs need to align themselves with the organization’s best resources to guarantee success

Fred Harburg--Connecting Motorola with Learning

If you have the chance to read Fred Harburg�s resume, you�ll find a rather impressive listing of positions. Prior to becoming chief learning officer and president of Motorola University, Harburg�s past boasts organizations like IBM, Saturn, Disney,

Collaborative Tools for e-Learning

When my colleague Padma Medury and I conducted a survey on collaborative technologies and groupware in 1990, little did we know the degree to which Web-based tools would reshape and elevate this field. We discovered conferencing and collaboration tools fo

The State of e-Learning

Falling stock prices, failed LMS implementations, poor course completion rates, slashed corporate budgets. In the face of all that, will e-learning be remembered as nothing more than a late salvo in the dot-bomb campaign?

Enterprise Learning: A Spending Summary

The enterprise-learning market is 37 percent larger than the U.S. motion picture industry, and more than twice as large as the burgeoning video-game industry. Even in the midst of the most recent economic recession, enterprise spending on learning grew 1.

Century 21: Bringing Learning Home

Managing training at a large corporation like Century 21 is no small challenge. With about 88,000 agents and 4,400 brokers dispersed across 30 countries, the paperwork alone stacks up like a mortgage application. But a mission is a mission, and at Century

2010 CLO Business Intelligence Industry Report

In today’s economy, making the right decisions is more crucial than ever. In the Chief Learning Officer Business Intelligence Industry Report, more than 2000 of today’s most respected learning executives share their valuable insights and outlooks for