Jay Cross
Jay Cross is CEO of Internet Time Group and a thought leader in informal learning and organizational performance.
Articles By Jay Cross
Big Data at Google
At Google there is little formal learning. Experience is the teacher. Read More
Would You Recommend Your L&D Department?
If line leaders don’t think learning has value, they will not be loyal to the function. Read More
Drunk Tank Pink
Environmental factors have a significant impact on how well people learn. Pay more attention to how workers feel about learning and what they say about it. Read More
The Tale of Two Cultures
Facts are impotent until coupled with feelings. People learn rational knowledge and absorb intuitive knowledge by different means. Read More
The Power in Standing While Working, Learning
Teach and encourage workers to stand when working. Stand up for something that makes people healthier at little cost. Read More
Can This Marriage Be Saved?
Keeping teams energized is everyone’s job in a networked organization. It takes three or more positive outbursts to make the same impact as one negative one. Read More
What’s on Your Social Wish List?
Use networks to create services and share collective intelligence. Read More
The Other 90 Percent of Learning
The only way to keep up is to work and learn with others. People we’ve overlooked, workers with experience, have to learn every day, too. Read More
What About the Future?
Fixating on the short term is foolish in the long run because it doesn’t prepare you to thrive in a world of systemic, wholesale change. Read More
The Future of Talent
Return to treating people like people instead of cogs in a machine, writes CLO columnist Jay Cross. Read More
Learning in the 21st Century Means Adapting to Change
Businesses talk about adapting to change quickly, but they don’t take advantage of it. When a practice is not producing results, it’s time to unlearn it. Read More
Join Our Newsletter
Don't miss the latest articles, webinars, whitepapers and events from Chief Learning Officer. Learning leaders are expected to do more and more. We'll keep you up-to-date on everything you need to know to stay at the head of the class.