I was recently asked to submit a cost analysis on attending a major trade event. To build my case, I outlined objectives and mapped a strategy for reaching them. I established a metric by which to determine satisfactory return on investment (ROI) and list
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I recently guest-lectured on trends in workplace learning for a group of students studying for higher degrees in human resources. The students were working adults who enrolled in an evening program. I started my talk by asking the students to tell me abou
Following an overall budget reduction strategy that began in the early 1990s, Prince William County (PWC), Va., had to rebuild its training program almost from scratch. “Everybody across the country, at least in local government, dumped their training pro