The Corporate Executive Board reports that almost 80 percent of major learning organizations want to use return on investment to measure their success. This month, Jack Phillips answers 20 frequently asked questions about ROI.
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As the pace of business grows faster and the stakes for learning organizations climb higher, there is more pressure to deliver results. CLOs must not overlook the fundamentals that help ensure success.
“In every man’s life, there lies latent energy. There is, however, a spark, [which] if kindled, will set the whole being afire, and he will become a human dynamo, capable of accomplishing almost anything to which he aspires,” said James Cash Penney, found
Corporations attempting to implement aggressive revenue growth goals find it necessary to work powerfully from within to implement the changes that will bring these goals to reality. Creating change, managing change, directing change—these are the actions
Property and casualty insurer CNA’s knowledge and learning group is charged with bringing learning and development initiatives to approximately 11,000 employees in North America and Europe. As many of these employees are highly specialized, developing and delivering applicable, first-rate educational…