performance management

Avoiding the Curse of the Consultant

As learning organizations turn to a consulting-based model, simple steps ensure this approach delivers promised value and builds rather than harms your department’s credibility.

Simple steps ensure a consulting-based model delivers promised value and builds rather than harms your department’s credibility.

CLO Q&A: Learning and the Performance Review

Jeff Orlando talks about Deloitte's overhaul of its performance review process and when to put the freeze on developing more learning.

Jeff Orlando is chief learning officer, leader development & performance for Deloitte where he’s worked for the last 10 years. He sat down with Chief Learning Officer at the CLO Breakfast Club event in Philadelphia in March and shared his perspective on the role of a learning executive, his background as an industrial-organizational psychologist and his advice for CLOs. In the excerpt below, Orlando talks…