collaboration

Learning in Practice 2015: Trailblazer Division 1

From Left: Elizabeth Bryant, James Bradford, Daniel Gandarilla Gold Elizabeth Bryant Vice President of Southwest Airlines University, Southwest Airlines Southwest Airlines had embedded learning in its individual departments for 40 years. Inconsistency and redundancy were common across the organization, and this caused inefficient resource use, increased costs and limited flexibility. When the company acquired AirTran Airways in 2011, changes were imminent. Employees were…

Learning in Practice 2015: Technology Division 2

From Left: Caroline Schein, Adri Maisonet-Morales, Darren Nerland Gold Caroline Schein Vice President of People and Operations Development, Boston Pizza International Inc. Boston Pizza strives to achieve the perfect guest experience. But with 367 locations across Canada, the vast majority of which are franchise owned and operated, it was difficult for the company to ensure that its 23,000 employees were properly trained and…

Learning in Practice 2015: Collaboration Division 2 Winners

Gold AMN Healthcare The Affordable Care Act has presented numerous challenges for health care staff and management, especially in hospitals. “Destinations,” a new program for AMN Healthcare, retired almost all previous systems and implemented new ones. Because of time constraints, Patty McKay, senior director of learning and talent development, took only a few days to gather employees to develop learning…