The Killer App for Managing Talent

“The most valuable asset of a 21st-century institution, whether business or nonbusiness, will be its knowledge workers and their productivity.” – Peter Drucker, “Management Challenges for the 21st Century”

An Aerospace Case Study

Considering the formula presented here on aggregating ROI and payback data, you can probably see this is good information at an individual level. But how do you generalize these kinds of data to a larger population to use it to defend your budget?

Front-Line Managers: Training's Biggest Asset

In my last column, I discussed how every training department should establish itself as an investment, not an expense. Once this perspective is adopted, training programs need to align themselves with the organization’s best resources to guarantee success

Xerox and Qwest: Reaching Out to Workers

Ongoing employee education is crucial to businesses surviving and thriving in competitive and uncertain markets. The delivery of that education, of course, is just as crucial, as different workers respond differently to different modalities. Technology, t

Enterprise Learning Forecast: Changes on the Landscape

We’ve all heard it before. The only constant in this world is change. In the marketplace of enterprise learning, we have adopted this as a mantra. Many corporate-learning pundits and corporate executives forecast huge shifts away from instructor-led train

Learning Styles: What's Right for Your Enterprise?

When I was a child, admittedly now a long, long time ago, one of the most favorite games we played in school and in our neighborhood was �Simon Says.� The rules of the game are incredibly simple: Do exactly, but only, what Simon tells you to do. If th

Grant Thornton: Collaboration Is the Key

Working together is at the heart of collaboration, whether "together" means in the same office or just on the same planet (for now). When your company works with others for a living, as does the accounting, auditing and tax service firm Grant Thornton, co

Fred Harburg--Connecting Motorola with Learning

If you have the chance to read Fred Harburg�s resume, you�ll find a rather impressive listing of positions. Prior to becoming chief learning officer and president of Motorola University, Harburg�s past boasts organizations like IBM, Saturn, Disney,

Collaborative Tools for e-Learning

When my colleague Padma Medury and I conducted a survey on collaborative technologies and groupware in 1990, little did we know the degree to which Web-based tools would reshape and elevate this field. We discovered conferencing and collaboration tools fo

Evaluating E-Learning Solutions

The power of e-Learning has brought about a new context for learning in the training industry. The exciting universe of e-Learning balances the traditional classroom approach (ILT) and the constantly evolving technology-based learning (TBT). This balance

Brooks - PRI Automation Saves with Learning Objects

Brooks-PRI Automation Inc., which delivers total automation for semiconductor manufacturing, has long understood that the traditional approach to training employees isn’t nearly enough to maintain a strategic competitive advantage in today’s business environment. Since April 2001, Brooks-PRI has been using…

The Dixie Group: Building People, Building Business

The motto of The Dixie Group Inc., an Atlanta-based floor-covering company, is "Building People as We Build Our Business." But when you have more than 3,000 employees in Georgia, Alabama and California, living up to such a motto is a challenging task. The

Learning Solutions - Learning Objects: Behind the Buzz

At conferences and in planning meetings, people concerned with education, training and performance improvement are talking about learning objects. What are they? What do learning objects promise your organization? And are they delivering on their promises

E-Learning Myths and Realities for the IT Professional

The potential impact of e-learning on today's companies is seemingly enormous. By providing personalization of courses, anytime/anywhere learning, more effective training and an increase in productivity, e-learning appears positioned to provide training

Real Results from Learning Technologies

It's certainly not news that ongoing employee education is crucial to businesses surviving and thriving in competitive and uncertain markets. The delivery of that education, of course, is just as crucial, as different workers respond differently to different modalities. Technology,…

Linking Education and Sales Success

Given that you are where you are in your career, you certainly don't need to be told that your company's sales force holds the keys to advancement of your enterprise. This is a lesson learned long ago at corporations globally.…

Enterprise Learning: The New 'Killer App'

The increasing presence on executive staffs of a chief leaning officer or someone with a similar title represents the emerging recognition that an organization's talent is a strategic asset- an essential element in achieving organizational goals.