Thinking strategically requires three disciplines: acumen, action and allocation.
Harmony in the workplace is a good thing, but often conflict is needed to keep a team efficient and innovative.
When recent graduates of MBA programs get out into the real world, they may find that human dynamics, which are rarely discussed in the classroom, frequently get in the way of the planning process.
Much like innovation, learning is best when it is a collaboration. To enable it, leaders must set the right tone and then let the music play.
Understanding conflict and addressing it instead of avoiding it can allow learning and development professionals to build much more effective teams.
Jeanette K. Harrison, vice president of the American Express Learning Network, truly believes in the power of education.