Ways to Find World-Class Practices

World-class practices can be identified either to address a particular strategic objective in your game plan or as part of your ongoing scanning for opportunities to add value to your business. Some ways to find best practices include: Research: Look…

Six Sigma Reference List

There are many sources of information on Six Sigma, including books, journals, articles, videos, e-learning CDs and Web sites. The following list does not represent an exhaustive search of all possible sources. Instead, we have chosen a few favorites or…

What's In a Name?

E-learning is dead. That’s the recent conclusion of respected industry consultant Jay Cross. Could it be true? Have the three daggers of learner malaise, buyer disenchantment and vendor finances finally brought down the industry? Are we contemplating just