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Tech Trends Impacting E-Learning

Do you remember what you paid for a computer in 1985? If you bought a screamer with 512K of RAM and a 20-MB hard drive, you paid about $4,000. Today a PC with 256 megabytes of RAM and a 30-gigabyte hard drive costs a mere $600. This is proof of the techno

Accountability and Market Research

While companies routinely measure success rates for new products, trade promotion effectiveness and customer retention, many firms avoid using similar quantitative and qualitative measures to evaluate the return on their learning investment. The reason is

Circuit City: Plugging Into Education

As the second-largest consumer electronics retailer in the United States, Circuit City must keep pace with the rapid change of technology. Innovations in digital technology have significantly increased new product introductions in everything from digital

Marketing Enterprise Learning

I vividly remember the meeting. It was back in the late 1980s. My fellow instructional team members and I were sitting in a conference room after a long day in the classrooms of our local training center, listening to our sales manager give us tips on how

Employee Development, By the Numbers

“A carefully designed career development program can assist organizations in building and maintaining an agile workforce.” OK, I’ll grant you that it’s never going to replace “Damn the torpedoes, full speed ahead” as a slogan, and as a conversation starter…

Informal Learning: A Sound Investment

Workers who know more get more accomplished. People who are well connected make greater contributions. The workers who create the most value are those who know the right people, the right stuff and the right things to do. It’s all a matter of learning

The Alignment Factor

Every day, in organizations around the world demands are placed on the people who do the work of the organization. Granted, it is rarely expressed so bluntly, or with such sensitivity to what is truly being asked. Most often, the organization simply annou

Kinko's: Documenting Success

With 20,000 team members working in more than 1,100 different locations, Kinko’s understands the value of training that can be delivered anytime, anywhere. To help reduce costs associated with instructor-led training and to enable a blended learning solut

Metro Government: Managing Project Management

The Metro Government is the administrative body for the City of Nashville, Tenn., and the surrounding area within Tennessee’s Davidson County. One of a handful of metropolitan governing bodies in the United States, the organization includes more than 20,0

ROI Best Practices

For years, there has been debate about the appropriateness of ROI as a measurement tool for learning and development. Today, the debate has shifted to the ways in which ROI can be integrated into other measurement