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An Aerospace Case Study

Considering the formula presented here on aggregating ROI and payback data, you can probably see this is good information at an individual level. But how do you generalize these kinds of data to a larger population to use it to defend your budget?

Xerox and Qwest: Reaching Out to Workers

Ongoing employee education is crucial to businesses surviving and thriving in competitive and uncertain markets. The delivery of that education, of course, is just as crucial, as different workers respond differently to different modalities. Technology, t

Learning as a Marketing Tool

Welcome to Chief Learning Officer magazine. I returned from my sabbatical just in time to read the first issue. The magazine has certainly carved out a stimulating dialogue between CLOs and key vendors. What’s needed now is to include heads…

Grant Thornton: Collaboration Is the Key

Working together is at the heart of collaboration, whether "together" means in the same office or just on the same planet (for now). When your company works with others for a living, as does the accounting, auditing and tax service firm Grant Thornton, co

Training: Expense or Investment

In his Chief Learning Officer column (Selling Up, Selling Down, September 2002), Bob Mosher, director of education for Element K, challenged us to think not only of investment but of return on investment. While we applaud his optimism, most organizations…

Starting Out Right

I just finished reading the September issue of your new magazine, and it is absolutely outstanding. The e-learning industry definitely needed a publication focused on providing chief learning officers with highly targeted and insightful articles concerning e-learning. I also enjoyed…

e-Learning CrOp Circles

Does your organization have an e-learning CrOp Circle? No, I haven’t seen the new Hollywood movie “Signs.” I’m not talking about alien-created patterns in fields of wheat. What I mean is a circle of professional e-learning developers who are dedicated to

Web Resources

ROI Calculators That Are Really Cost-Savings Calculators: MediaPro Inc.: www.mediapro.com/html/resources/roi.html   Intellinex: www.intellinex.com/update/flash/index.htm    ROI Web Sites and Articles: ASTD Evaluation/ROI Community: www.astd.org/virtual_community/comm_evaluation/comm_top_page.html   E-Learning Centre: www.e-learningcentre.co.uk/eclipse/Resources/costs.htm   InternetWeek.com “IT ROI Metrics Fall Into Four Groups” by John Berry www.internetweek.com/netresults01/net071601-3.htm…

3Dlabs: Accelerating Market Education

3Dlabs Inc., a leading supplier of graphics accelerator solutions to a broad range of professionals including the computer-aided design (CAD), digital content creation (DCC) and visual simulation markets, was looking to outfit key business groups such as

Amplifon: Boosting Sales Force Training

Amplifon Group, a large, multinational company specializing in the manufacturing and selling of medical devices with a primary focus on hearing aids, employs approximately 2,750 people worldwide and continues to expand. Amplifon’s assembly operations and