Learning Delivery

Web Conferencing: The Future of Training

Web conferencing is no longer the exclusive tool of Fortune 500 companies and major consulting firms. With little more than a Web browser, an Internet connection and a credit card, even small firms and nonprofit organizations can hold conferences and trai

Informal Learning: A Sound Investment

Workers who know more get more accomplished. People who are well connected make greater contributions. The workers who create the most value are those who know the right people, the right stuff and the right things to do. It’s all a matter of learning

Kinko's: Documenting Success

With 20,000 team members working in more than 1,100 different locations, Kinko’s understands the value of training that can be delivered anytime, anywhere. To help reduce costs associated with instructor-led training and to enable a blended learning solut

E-Learning in the Government Market

Public- and private-sector organizations have much to learn from each other when it comes to learning management strategies. While public-sector organizations have embraced automation of training and competencies much faster than private-sector companies,

Lands' End: Learning That Fits

Lands’ End, one of the largest catalog retailers in the world, has built a successful business by combining high-quality customer service with comfortable, well-made clothing that fits. Over the years, the company has also built a reputation as a great pl

Creating the Demand for Education

If you’ve been following the trade journals and learning and development conferences, you’ve probably noticed that an awakening of sorts is going on. The fact that we are even addressing motivation as a factor in learning is a sure indication that we as a

The Role of Middle Managers in Learning

As an aspiring educator in public education, my professors and mentors taught me that the teacher’s first responsibility is to the learners and to helping those students achieve their learning outcomes. That means that teachers have an obligation to utili

PTC: Blended Learning for Sales Training

PTC develops and supports software solutions that help manufacturers automate product development processes, helping to decrease time to market and drive development costs down. With around 4,000 employees, PTC has maintained a siloed training organizatio

Debunking the LCMS Myth

There has been a lot of buzz in the e-learning market around defining what learning management systems and learning content management systems are and are not.

The New Enterprise Learning Footprint

Since the introduction of the first e-learning solutions in 1996, a lot has changed in corporate education and training. The first wave of e-learning started with self-paced learning followed by the fast growth of live e-learning. The next step in this ev

Technology to Enhance the Learning Experience

It is rare to pick up a training industry magazine without seeing multiple references to e-learning or other types of technology. It can be challenging to decipher exactly what each tool has to offer and how you can match the right technology with a given

Pat Crull: Toys 'R' Us Takes Learning Seriously

Name: Pat Crull, Ph.D. Title: Vice President and Chief Learning Officer Company: Toys 'R' Us Inc. Successes: Positioning learning to be utilized strategically and transformationally. Developing a training process that is planned, focused and aligned to help drive the business…

Measuring Learning Investments

I was recently asked to submit a cost analysis on attending a major trade event. To build my case, I outlined objectives and mapped a strategy for reaching them. I established a metric by which to determine satisfactory return on investment (ROI) and list

Minolta: Developing a Quality Team

With approximately 6,000 in-house and dealer-affiliated service technicians to train, Minolta’s Business Products Group (BPG) has had to innovate in order to keep up with frequent new-product rollouts. Minolta is a leading manufacturer of image informatio

Adopting E-Learning: Lessons From the Government

The use of e-learning within government agencies is one area where the government leads much of Corporate America in widespread adoption, the development of innovative applications and its incorporation as an essential component in agency-wide learning in