With a career history that includes multiple cross-functional roles, Deb Capolarello, senior vice president and chief learning officer for MetLife, knows the value of varied experience.
With 20,000 team members working in more than 1,100 different locations, Kinko’s understands the value of training that can be delivered anytime, anywhere. To help reduce costs associated with instructor-led training and to enable a blended learning solut
If you’ve been following the trade journals and learning and development conferences, you’ve probably noticed that an awakening of sorts is going on. The fact that we are even addressing motivation as a factor in learning is a sure indication that we as a
As an aspiring educator in public education, my professors and mentors taught me that the teacher’s first responsibility is to the learners and to helping those students achieve their learning outcomes. That means that teachers have an obligation to utili
Public- and private-sector organizations have much to learn from each other when it comes to learning management strategies. While public-sector organizations have embraced automation of training and competencies much faster than private-sector companies,
Lands’ End, one of the largest catalog retailers in the world, has built a successful business by combining high-quality customer service with comfortable, well-made clothing that fits. Over the years, the company has also built a reputation as a great pl
CompTIA is collaborating with McDonald’s on an apprenticeship program that will help project managers take their classroom learning and apply it to their daily work, while reinforcing best practices in IT project management.
Facing the challenges of a remotely distributed workforce that needs to keep up with government-mandated training, Alyeska turned to technology to help meet its needs.
Name: Pat Crull, Ph.D. Title: Vice President and Chief Learning Officer Company: Toys 'R' Us Inc. Successes: Positioning learning to be utilized strategically and transformationally. Developing a training process that is planned, focused and aligned to help drive the business…
PTC develops and supports software solutions that help manufacturers automate product development processes, helping to decrease time to market and drive development costs down. With around 4,000 employees, PTC has maintained a siloed training organizatio
There has been a lot of buzz in the e-learning market around defining what learning management systems and learning content management systems are and are not.
Since the introduction of the first e-learning solutions in 1996, a lot has changed in corporate education and training. The first wave of e-learning started with self-paced learning followed by the fast growth of live e-learning. The next step in this ev
With around 50,000 employees and operations in more than 40 countries, Royal &amp; SunAlliance, a leading global insurer, faces numerous challenges in getting learning to its employees. In October 2002, Royal &amp; SunAlliance took the fir
It is rare to pick up a training industry magazine without seeing multiple references to e-learning or other types of technology. It can be challenging to decipher exactly what each tool has to offer and how you can match the right technology with a given
I was recently asked to submit a cost analysis on attending a major trade event. To build my case, I outlined objectives and mapped a strategy for reaching them. I established a metric by which to determine satisfactory return on investment (ROI) and list
With approximately 6,000 in-house and dealer-affiliated service technicians to train, Minolta’s Business Products Group (BPG) has had to innovate in order to keep up with frequent new-product rollouts. Minolta is a leading manufacturer of image informatio
The use of e-learning within government agencies is one area where the government leads much of Corporate America in widespread adoption, the development of innovative applications and its incorporation as an essential component in agency-wide learning in
As of Monday, April 14, 2003, entities covered by the Health Insurance Portability and Accountability Act (HIPAA) of 1996 must be compliant with the Privacy Rule associated with the act.
In this global and hyper-competitive knowledge economy, the real value of a chief learning officer is not his or her expertise in learning or leadership development or even technology—it is rather the ability to link such things to an overall enterprise-w
As the world’s largest home improvement retailer, The Home Depot is certainly no stranger to the concept of construction. The 1,504 Home Depot stores throughout the United States, Canada, Mexico and Puerto Rico (including the Expo Design Center brand) dai