Leadership Development

Alignment and Business Relevance

New customer demands coupled with new technologies and a changing competitive landscape are causing corporate learning departments to rethink their value, role and impact on the organization. Added to this changing environment is an increasing level of bu

Tamar Elkeles: Technology and Training at QUALCOMM

To the uninitiated or unfamiliar, life at QUALCOMM might be predicted as boring. A high-tech communications company populated by engineers working with chips and circuits and wireless equipment may be cutting-edge, but all that raises a stereotypic image

E-Learning in the Government Market

Public- and private-sector organizations have much to learn from each other when it comes to learning management strategies. While public-sector organizations have embraced automation of training and competencies much faster than private-sector companies,

Unilever: Developing Leadership Competency

In 2000, Unilever, one of the world’s leading foods, home and personal care companies, initiated a five-year, comprehensive change program aimed at improving the company’s growth. As part of that program, Unilever implemented the Leadership Growth Profile

The New Enterprise Learning Footprint

Since the introduction of the first e-learning solutions in 1996, a lot has changed in corporate education and training. The first wave of e-learning started with self-paced learning followed by the fast growth of live e-learning. The next step in this ev

American Standard: Tracking the Bottom-Line Impact

American Standard may be best known for its white porcelain toilets, but the Piscataway, N.J.-based corporation encompasses far more. In fact, plumbing products account for barely a quarter of the annual revenues of American Standard Cos., an organization

Six Sigma: Quality Performance

Chief learning officers in many organizations focus on the cutting edge of business practices to shape the corporate learning agenda. Quality initiatives like Six Sigma have long been a priority on that agenda. Let’s examine three major implications of Si

Measuring Learning Investments

I was recently asked to submit a cost analysis on attending a major trade event. To build my case, I outlined objectives and mapped a strategy for reaching them. I established a metric by which to determine satisfactory return on investment (ROI) and list

Ed Sketch: Ford's Drive Toward Quality Education

Everyone who has spent any time around business knows about the innovations Henry Ford brought to the industrial world, first and foremost with the creation of the assembly line production system. It’s not surprising that the Ford Motor Co. is still an in

Pitney Bowes: Transformation for Success

Since its beginnings in 1920 when Arthur Pitney and Walter Bowes invented the postage meter, Pitney Bowes has evolved into a $4.1 billion global provider of integrated mail and document management solutions. It’s hard to believe that a company whose produ

Adopting E-Learning: Lessons From the Government

The use of e-learning within government agencies is one area where the government leads much of Corporate America in widespread adoption, the development of innovative applications and its incorporation as an essential component in agency-wide learning in

CenterPoint Energy: Powering Up Learning

CenterPoint Energy was formed in October 2002 when Reliant Energy split its regulated and non-regulated companies. The unregulated company became Reliant Resources, and the regulated company became CenterPoint Energy. CenterPoint Energy is now one of the

The Other 80 Percent: Increasing Workforce Productivity

If you’re getting increasingly curious about how to increase employee productivity these days, when most people are asking only about how to cut costs, that’s a good sign. Research has shown that a simple 1 percent increase in productivity typically produ

The Enterprise LMS Market: Where Are We Now?

Given the state of the enterprise e-learning market, evaluating and selecting the right vendor has never been more difficult. Global 2000 organizations have moved away from HR-centric enterprise learning and are instead focused on smaller, leaner LMS depl