For many large U.S businesses, the past few years have been lean ones. The recession of 2001 and the jobless recovery that has ensued has seen management focus on cost-cutting and increasing productivity to position their companies for growth in the next
In the realm of health care, one mistake can mean the difference between life and death. In fact, according to a 1999 report from the Institute of Medicine (IOM), between 44,000 and 98,000 Americans die every year due to preventable medical errors in hosp
Facing rising health-care costs, declining reimbursement and low staff morale, the University of Texas Medical Branch (UTMB) at Galveston set out to undertake an across-the-board cultural transformation. The initiative began at the top, when John D. S
Ask whether there is a link between learning and retention, and most managers and human resources professionals will say, “Yes!” Ask them to describe that link, and most will tell you that well-designed and well-chosen learning enables people to understan
Cookie-cutter, one-size-fits-all learning has been on the way out for years, as trainers and chief learning officers have recognized the importance of fitting the curriculum and the approach to the individual. Learning needs assessment has become a standa
More and more companies today are realizing the value of workforce learning and development, reaping the return on investments into human capital. Ask chief learning officers to name the leading companies in the enterprise education movement, and it’s alm
Little attention has been paid to security products for business. So the introduction of homeland-security-related e-learning designed specifically for business learners fits an unfilled need.
Business performance and employee career plans ride on the relevance and validity of corporate learning programs. Valid corporate learning programs make learning assessment an ongoing part of training and an ongoing, fundamental part of your employees’ jo
It’s certainly not a stretch to say flying is in Mike Barger’s blood. Not only is the JetBlue AirWays’ vice president and chief learning officer an experienced pilot himself, he also grew up near an airport, the son of a pilot and a flight attendant. Fact
How can chief learning officers help to prevent the failed transitions of leaders into new roles?
BC Hydro, one of the largest electric utilities in Canada, serves more than 1.6 million customers with electricity generated at over 30 hydroelectric and thermal power plants. As an electric utility, the company is required to comply with government-manda
Heading the learning and development operations for a financial institution operating on an international platform requires flexibility, vision and proactive planning. As the executive head of BMO Financial Group’s Institute of Learning, Corey Jack is abl
In a recent Harvard Business Review article titled “IT Doesn’t Matter,” Nicholas Carr questioned the strategic value of IT. Carr argues that the pervasiveness of IT makes it necessary, but strategically irrelevant. I read the article and thought, “
On the surface, you might be pretty amazed to learn just how much is placed on Don Ronchi’s professional shoulders. In addition to being chief learning officer for Raytheon Co., Ronchi is also the vice president of Raytheon Six Sigma and supply chain, giv
How do individual leadership styles and organizational culture work together to affect bottom-line performance? This is the question Gordon French, director of organizational development at Cox Enterprises Inc., had in mind when he began looking for a way
If every company develops a winning strategy, then why doesn't every company win?
In the past, economic downturns meant cuts in leadership development programs; however, in most organizations today the opposite is found to be true. Organizations recognize that the turbulence of global markets, competition, geopolitics and the economy r
A recent study conducted by the human capital practice at Deloitte &amp; Touche in the United Kingdom made an interesting conclusion: There is much confusion about what to measure and monitor in the human capital arena. This comes as no surprise t
Founded in April 2000, Avanade is the premier technology integrator for Microsoft solutions in the enterprise and a joint venture between Microsoft and Accenture. Global in scale, Avanade already employs more than 1,500 people in 13 countries, including 1
Over the next five years, network field personnel in the United States Air Force will receive blended learning in various technologies.