As chief learning officer and senior vice president at the North Shore-Long Island Jewish Health System (North Shore-LIJ), Kathleen Gallo is responsible for the Center of Learning and Innovation (CLI), corporate human resources and service excellence, all
CLO Praise I just wanted to take a moment to let you know that I have gladly just re-subscribed for the free Chief Learning Officer magazine and the CLO Executive Briefings e-newsletter. I am not a business CLO. However, I…
Developing direct reports is the responsibility of each and every supervisor. Succession planning provides a direct and easy-to-follow model for strategic talent management. Viewing employee development from the organizational perspective of succession pl
An Active Role in Education I just read the article, “Survey: Tech Workers Get Little Career Guidance or Support,” which appeared in the Jan. 25 issue of the CLO Executive Briefings newsletter. The results of this survey released by the…
Sensis' Chief Learning Officer will have the responsibility, authority and resources to ensure that Sensis becomes and remains an effective learning organization as needed to achieve the company's goals, aspirations and vision. The successful candidate wi
Learning executives must be able to measure the skills of their workforce for multiple purposes. Being aware of employees’ skills not only helps CLOs prescribe new learning initiatives, but it also enables them to measure the success of those initiatives
The Navy Marine Corps Intranet (NMCI) is an enterprise-wide computer network that can connect more than 360,000 Sailors, Marines and civilian employees of the Department of the Navy at more than 300 bases in the Unites States as well as at several oversea
Recently, Chief Learning Officer magazine put together and distributed a four-page survey seeking perceptions of current and subsequent issues affecting the future directions of CLOs. Although comprehensive and detailed, the survey wisely invited responde
The basic question, 'So, how do training activities become profitable?' does not have an easy answer. Some folks try to throw technology at difficult situations. But, poorly executed technology solutions will only worsen the environment.
MONY recently expanded its e-learning platform and the accompanying courseware to focus on providing training that will emphasize quality financial services and advice so that clients will benefit from a uniform, high-quality experience. The new e-learnin
What would you think of an assembly line where workers didn’t know where to find the parts they were supposed to attach? Absurd, you say. Heads would roll. Yet for knowledge workers, this is routine.
Only one in five knowledge workers consistently finds the information needed to do their jobs. This happens to “knowledge customers,” too, half of whom bail before completing online orders. Other studies have found that knowledge workers spend more time r
I never think of the future; it comes soon enough.—Albert Einstein I was reducing my pile of reading materials recently when I came across the quote above. I had to stop what I was doing, stunned by the fact that…
Jeanette Graebener loves her job. Now, as the vice president for corporate education at SAIC and chief learning officer for SAIC University, with the responsibility of educating more than 43,000 people worldwide, her passion for her work and the strides s
A new study from learning industry analysts Bersin &amp; Associates reveals that blended learning is an ideal solution for leadership development initiatives. In the study, participants focused on best practices that helped ensure the success of t
Should your company invest in financial training? The fact is, your company can’t afford not to.
New Horizons does an exceptional job of this by ensuring that all levels of management are deeply involved in the development, coaching and mentoring of the network members.
It is the job of the learning organization to mold individuals to maximize their potential, to help employees find their true talents and leverage them on the job, and to arm the workforce with the knowledge and skills necessary to perform in an exception
Employees who are learning new job skills and job roles are sometimes just thrown into those roles by companies that take a sink-or-swim approach to training. But to ensure the success of strategic initiatives and build employee satisfaction and retention
A chief professional development officer is needed to plan, develop, implement and administer professional development and mentoring programs. The position will report to managing partner and firmwide professional development partner and will work in coor