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Industry News

 

Book Offers Tips on Effective Business Communication

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Face-to-face communication: It’s fast becoming a lost art in our time of e-mail, texting and voicemail. But ultimately, when it comes to engaging an audience or making a compelling sales presentation, business is still driven by personal communication. High technology sets the stage, but speaking, body language, tone and many other elements seal the deal.

Stacey Hanke, founder of 1st Impressions Consulting Inc., and author of Yes You Can! Everything You Need From A to Z to Influence Others to Take Action, has built her career around empowering others to maximize their communication skills. She’s trained and coached more than 10,000 individuals and delivered more than 500 presentations to national and international business groups, teaching them how to communicate effectively.

From her book, readers will learn how to:

  • Consciously and deliberately communicate in a way to influence others to take action.
  • See themselves as others see them: Are you as good or bad as you think you are when speaking to others?
  • Change behavior to enhance communication and influence skills.
  • The importance of delivering the message your audience wants to receive, not what you want them to hear.
  • Permanently change your verbal communications technique for consistently improved results.

“I specialize in providing practical skills and techniques that build confidence and credibility into leadership, client relationships and personal lives,” said Hanke.

In the beginning of her career, Hanke picked up on what she saw was a glaring obstacle for seamless corporate function. Less than desirable verbal skills were preventing everything from running smoothly.

“As a regional training specialist for Target, it was my responsibility to investigate the largest chasms in management development. I discovered that the biggest gaps were in the inability to communicate effectively, communicating the wrong messages and conflicting verbal and nonverbal behaviors.”

Seeing how the lack of communicative ability seemed to plaque so many corporations, Hanke discovered a calling. In August 2003, she’s founded 1st Impression Inc. to aid people in developing their professional communication and speaking skills and develop approaches that achieve desired results.

“Communicating with influence takes work and requires constant attention,” noted Hanke. “My book provokes individuals to makes a conscious effort to revamp these skills, pointing out different signs of ineffectiveness that may have gone undetected otherwise.”
For more info: http://www.yesyoucanbook.com/352/index.html

Executive Search

Senior Manager, Global Learning & Talent Development
11/19/2009
Deloitte Touche Tohmatsu (DTT) is an organization of member firms devoted to excellence in providing professional services and advice. We are focused on client service through a global strategy executed locally in nearly 150 countries.

Director, Leadership & Organizational Development Parkland Health & Hospital System
10/26/2009
Parkland Health & Hospital System (www.parklandhospital.com) located in Dallas, Texas has been voted one of "America's Best Hospitals" by U.S. News & World Report for 16 consecutive years and recently named one of the "Top 100 Hospitals to Work For" by Nursing Professionals Magazine.

The World Bank Knowledge and Learning Coordinator Washington, DC
12/22/2008
The Latin America & Caribbean Region (LCR) of the World Bank serves over 30 countries, mostly middle-income which, despite having middle-income economies, still struggle with pockets of poverty and high level of inequalities.

Columnists

August 2010
The Road Ahead
by Tamar Elkeles

Tamar Elkeles is vice president of Qualcomm’s Learning Center and the author of The Chief Learning Officer: Driving Value Within a Changing Organization Through Learning and Development. She can be reached at editor@clomedia.com.

August 2010
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by Jay Cross

Jay Cross is CEO of Internet Time Group and a thought leader in informal learning and organizational performance. He can be reached at editor@clomedia.com.

August 2010
An Informal Debate
by Michael E. Echols, Ph.D.

Michael E. Echols is the vice president of strategic initiatives at Bellevue University. He is the author of ROI on Human Capital Investment. He can be reached at editor@clomedia.com.

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