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In The News

Published April 2008

Hackett Conducting Performance Study in Learning and Development

Brian Summerfield

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Global strategic advisory firm The Hackett Group is in the midst of a performance study designed to identify and explain trends in the learning industry. The study, which is currently open to all companies with revenues greater than $1 billion, is specifically focused on the costs and resources associated with design and delivery of programs.

The study will capture and compare more than 40 different metrics, including training cost as a percentage of revenues, delivery cost breakdown per training theme, internal and external design and delivery usage, cost per training delivered per person trained, percentage of design cost to total cost and percentage of delivery cost to total cost.

“The best CLOs understand that the true starting point for improving how their company trains staff and develops leaders is to quantify how things are currently being done and compare their performance to other leading companies,” Hackett HR Practice Leader Stephen Joyce said. “This new study, which is our first to focus solely on learning and development issues, is a fantastic opportunity for CLOs to better understand their operation and identify areas where improvements can make the biggest difference.”

For more information or to participate in Hackett’s learning and development performance study, companies can visit http://www.thehackettgroup.com/research/learning2008.

Brian Summerfield is a managing editor for Chief Learning Officer magazine.

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Staff VP, Corporate Learning Solutions (Chief Learning Officer)-31745
03/24/2008
WellPoint is the nation's leading health benefits company. At WellPoint, we are dedicated to improving the lives of the people we serve and the health of our communities. WellPoint strives to be the most trusted choice for consumers and a leader in affordable quality care with an unyielding commitment to meeting the needs of our diverse customers.