Tuesday, July 6th, 2010

11am-11:45am

Social Learning: Unlocking Your Organization's Inner Genius

A shift is taking place in how people discover and share information, transforming one-to-many monologues into many-to-many dialogues. This democratization of information changes people from content consumers into publishers. What can learning professionals do to capitalize on this and increase the effectiveness of their learning programs? How can they ensure that social media is used to create business value?

One approach is to build this collaborative capability on top of trusted, expert information and learning content. In this way, an organization can encourage the development of a unique layer of organization-specific knowledge that enhances the value of existing learning programs and fosters serious social learning contributions to the organization's knowledge base.

This session will discuss recent trends in social learning and offer ideas for leveraging social learning technologies. Attendees also will find out how SkillSoft is approaching the emerging area of social learning and discover more about inGenius, SkillSoft’s social learning layer.

View the Webinar Recording.

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Slideshow — Social Learning: Unlocking Your Organizations Inner Genius

1pm-1:45pm

From Workplace to Playspace: The Business Case for Fun at Work

In this session, you will discover the business case for shifting from a workplace mindset to one of play space that reclaims play as a key dynamic of business success. Author and creativity expert Pamela Meyer will share the lessons and best practices of organizations as diverse as Internet giant Google and a regional community bank that are thriving through their commitment to creating high-engagement play space. From an early age, most of us are socialized to believe that work and play are incompatible. Work is serious, focused and often tiring, while play is fun, carefree and energizing. Through examples and research, you will learn how high-performing organizations that combine the serious business of work with the fun, energy and engagement of play foster a climate for innovating, learning and changing at all levels of the organization. In addition, you will come away with new ideas to bring play space to life in your own organization.

View the Webinar Recording.

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Handout — From Workplace to Playspace: The Business Case for Fun at Work

3pm-3:45pm

The New World Kirkpatrick Four Levels

Think you “know Kirkpatrick?” Attend this session and be among the first to see the latest adaptation of the Kirkpatrick Four Levels. Learn the most modern ways to use the Kirkpatrick Model to build and deliver training that creates true business value. See a rendering of the updated model that focuses on the importance of the transfer of learning to behavior. Obtain practical ideas for revamping Level 1 and 2 measurement tools so they provide the most value possible with minimal resources.

Whether you are new to training or an industry veteran, this eye-opening session will show you how something 50 years old can be refreshingly new and relevant.

View the Webinar Recording.

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Slideshow — The New World Kirkpatrick Four Levels

Wednesday, July 7th, 2010

11am-11:45am

The Truth About Leadership: You Are the Most Important Leader in Your Organization

In these turbulent times, we need to look beyond pessimistic predictions, fads and simplistic solutions to what’s proven and real. It’s critically important to remind ourselves of what the evidence tells us about how leaders get extraordinary things done. In this webinar, Jim Kouzes will discuss the most enduring and sustainable lessons he and Barry Posner have learned from their recent analyses of global data from 1 million respondents to their Leadership Practices Inventory — the world’s best-selling off-the-shelf leadership assessment instrument — and from their work on their newest book, The Truth About Leadership.

In this webinar, you will learn:

•    Why, in these challenging times, we are likely to see some of the best leadership we’ve seen in two decades, and why we ought to be excited and optimistic in the face of adversity.
•    The one attribute that is the foundation of all leadership.
•    What you have to do in order to fully commit yourself to an organization and what you have to do as a leader to get others committed.
•    The one practice that is the best predictor of leadership effectiveness.
•    The one quality that differentiates leaders from other credible people.
•    The one ingredient that is absolutely essential to creating high-performing teams in times of adversity and challenge.

View the Webinar Recording.

Download Materials:
Slideshow — The Truth About Leadership

1pm-1:45pm

Mobile Learning: The Future Is Now

Think mobile learning is all hype? Think again. By 2013, mobile workers will total 1.2 billion, or 35 percent of the workforce worldwide, according to IDC. Your ability to reach a mobile workforce will be an imperative, and you will need to do so quickly and cost-effectively.

Attend this interactive webinar and discover how companies today are improving their productivity by creating and delivering just-in-time content via mobile devices. Brian Taliesin, principal consultant with Intrepid Learning Solutions, will present real-world mobile learning use cases and talk about how you can deliver vital sales support info, educational content and decision-making tools to your mobile workforce. Taliesin will demonstrate the power of anytime, anywhere mobile learning using IntrepidMobile, a solution that combines a high-performance technology platform with best practices in learning strategy, design and delivery.

You will learn:
•    How and why to integrate the use of mobile devices into your formal training programs.
•    How to optimize content for mobile delivery.
•    How to build the business case for deploying your mobile learning initiative.
•    What performance metrics you should measure to justify the move from pilot to full production.

View the Webinar Recording.

3pm-3:45pm

Leading Through Learning in Turbulent Times

"India’s Enron" is what the media dubbed Satyam Computer Services after its founder and CEO resigned, having confessed to a massive accounting scandal that had been percolating for years. The global company and its 53,000 employees were thrown into a whirlwind. Stock markets reeled; trading of Satyam’s shares was suspended; and the government stepped in.

This webinar is your opportunity to start preparing for any turbulence — whether caused by the global recession, rapid growth, mergers and acquisitions, internal corruption or any other changes. Throughout this session, we’ll present guidelines and proven leadership techniques. These lessons are invaluable; there is much to learn from those who have survived the worst as they guide you toward your own organizational renewal.

View the Webinar Recording.

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Slideshow — Leading Through Learning in Turbulent Times

Thursday, July 8th, 2010

11am-11:45am

Easily Share Knowledge Throughout Your Entire Organization

Learning shouldn’t be constrained to a specific location or time. Nowadays, more companies are looking for ways to easily reach a broader audience with their training content. And that’s where Camtasia Relay comes in. In this webinar, you’ll see how Todd Moran — manager of education services at Telvent, a global IT solutions and information services provider — has utilized Camtasia Relay to complement the company’s current classroom-based education curriculum. See how Telvent’s internal employees, clients, domestic partners and international distributors are using Camtasia Relay to capture and share conference sessions and training and learning segments — and discover how Camtasia Relay can work for your company.

View the Webinar Recording.

Download Materials:
Slideshow — Easily Share Knowledge Throughout Your Entire Organization Part 1
Slideshow — Easily Share Knowledge Throughout Your Entire Organization Part 2

1pm-1:45pm

Start With the Learners: Targeting Online Learning Drives Usage and Impact

One of the largest privately held restaurant chains, Chick-fil-A needed a cost-effective, efficient way to scale effectively with the needs of the business, grow the company and reinforce its corporate culture. The company’s leadership knew that its owner-operators, while not direct employees, were the ones who would cascade the right leadership approaches throughout Chick-fil-A’s 1,400-plus restaurants. Starting with its target audience, Chick-fil-A actively engaged its owner-operators to co-create its SERVE Leadership and Management Excellence website, gathering input on everything from content to user interface. Hear how the team challenged its own assumptions, adapted its model for learning and accelerated delivery to best serve its audience. And with more than 90 percent of the target population active on the site, it’s clear the time invested upfront is paying off. Join Mark Conklin to explore the unique learning experience Chick-fil-A has created, where its culture comes through and leaders share their stories and learn from each other.

View the Webinar Recording.

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Slideshow — Start With the Learners: Targeting Online Learning Drives Usage and Impact

3pm-3:45pm

Measuring For Success: How CEOs View Learning Investments

There is no stakeholder more important in learning and development (L&D) than the top executive, whose commitment, support and funding is absolutely critical to success. Sometimes the level of executive support depends on the CEO’s perception of the value that L&D programs contribute to the organization. Previous research offers other opinions regarding the CEO’s view of the success of L&D. Now, a major study provides collective input directly from 96 CEOs of Fortune 500 and top privately owned companies. This research reveals insights into the results executives want to see from L&D compared to what they currently receive. The ROI Institute Inc. will present the research findings and explain what they mean to learning professionals.

After attending this session, participants will be able to:
•    Identify the eight categories of data that should be provided to every CEO.
•    Describe the executive view of the success of L&D.
•    Plan specific actions to increase the accountability of L&D.

View the Webinar Recording.

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Slideshow — Measuring For Success: How CEOs View Learning Investments

Tuesday, July 13th, 2010

11am-11:45am

Building the Business-Driven HR Organization

HR organizations — faced with changing workforce demographics, economic challenges, regulatory requirements and evolving technologies — need ways to deliver ever-greater levels of service, support and business alignment to their organizations. Stacey Harris will offer a look at the characteristics of a high-impact HR organization, based on the results of a new Bersin & Associates study to be published in an eight-part series starting in July. Harris looked at 720 organizations to identify the key trends, best practices and insights found in high-impact HR organizations. Among the commonalities: a financial-driven business case for major HR initiatives; a focus on building innovation and collaboration and creating a “best place to work;” and an understanding that HR’s role is not to meet the needs of every employee directly but to train, enable and support managers to run their organizations. This session will cover the top findings of the study that have the greatest business impact.

View the Recording.

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Slideshow — Building the Business-Driven HR Organization

1pm-1:45pm

Leading the Way With Emotional Intelligence

The role of emotional intelligence in leadership seems to be pretty well accepted in organizations throughout the world. Most of the focus now is on how you develop these skills in current as well as aspiring leaders. In this session, Steven J. Stein will focus on the core skills of emotional intelligence - perceiving, managing and using emotions to improve performance. Examples will be provided from the Emotional Intelligence Skills Assessment (EISA) that can be part of an emotion skills development program. A combination of didactic skills training and personal coaching can significantly enhance the emotional skills that lead to success at work. Attendees will take with them concrete steps to emotional intelligence training.

View the Webinar Recording.

3pm-3:45pm

HR Reorganization and the Essential Role of Technology

Nissan has been through some turbulent times, including 30 years of continuous growth, near bankruptcy in 1999, a headquarters relocation and the current economic challenges in the auto industry. However, Nissan has emerged as a successful, profitable and trusted car company. The result of this tumultuous journey was increased levels of employee turnover, the re-tasking of corporate training and OD functions and pressure to consolidate key HR processes across all countries and affiliates.

Learn how Nissan addressed the resulting three challenges:
•    Significantly reduced succession depth.
•    Little development of top talent.
•    Lack of consistency and discipline with key HR processes.

Nissan was not only able to recover, but also to increase profits about 10 times and increase return on invested capital about 15 times (from 1999 to 2005). Likewise, Nissan has continued to perform well through the current challenges with strong sales and improved market share.

View the Webinar Recording.

Wednesday, July 14th, 2010

11am-11:45am

Achieving a Triple Win: Human Capital Management of the Employee Life Cycle

This webinar will serve as a resource to senior leaders, decision makers and HR professionals struggling with the challenge of managing the employee life cycle in the private and public sectors. In this webinar, Joyce Thompsen, Ph.D., will outline a systematic and comprehensive approach to human capital management based on the connection between an organization's strategy and its human capital needs and plans. The focus is a model of the six stages of the employee life cycle and how it can deliver a "triple win" of benefits for customers or constituents, the organization and employees. The content includes rich descriptions and examples; details on how to plan and execute each stage; key questions and issues to be addressed; and client case studies to illustrate the approach.

View the Webinar Recording.

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Slideshow — Achieving a Triple Win: Human Capital Management of the Employee Life Cycle

1pm-1:45pm

Shift Your Development Focus: Career Maps to Career Apps

Employees today are facing a major shift in the development landscape. While it was once possible to carve out a specific career path, this is no longer true. Career plans need to be fluid, interactive and flexible. There will be many midcourse corrections, and action will need to be taken quickly and changed often. This session presents a framework for career development and gives participants a chance to apply it to their own careers and business strategy.

View the Webinar Recording.

3pm-3:45pm

Preparing for the 2020 Workforce

What are the forces at play that will dramatically change the workplace as we know it by the year 2020? How will technology, social media, changing demographics, the incoming generations and the aging workforce all factor in to create a new dynamic at work? Learn the answers to these questions along with practical advice from companies using best practices now to prepare for the future.

In this webinar, Jeanne Meister, consultant, author and lecturer, explores how the best companies are reaching across generations, adapting their leadership and management approaches, and using social media, to attract, engage and develop talent now. The webinar will cover topics featured in the new book The 2020 Workplace: How Innovative Companies Attract, Develop, and Keep Tomorrow’s Employees Today. The book is based on surveys of more than 250 companies and 2,200 individuals from around the world, along with interviews with more than 50 companies.

View the Webinar Recording.

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Slideshow — Preparing for the 2020 Workforce