Lessons Learned from Adobe’s Performance Management Revolution

Description

Adobe Systems’ successful business transformation to a cloud-based business with a subscription model required significant shifts in infrastructure, mindsets and practices. Listening deeply to leaders, managers and employees, Adobe’s employee experience team abolished the annual performance review process for a light-weight performance management approach that provided more flexibility in a fast-paced environment. Adobe’s approach, called Check-in, removed complexity and bureaucracy that didn’t serve the business but focused on the “critical few” activities that supported business growth. This wasn’t just a process change but a different level of engagement from leaders, managers and employees with a greater sense of ownership and responsibility.

Angela Szymusiak will share the underlying philosophies behind the design, how Adobe integrated Check-in into its people practices and the change management strategies used for a successful implementation