In the dot-com days, many companies were willing to invest more to get more. Companies would invest in changing a process to improve customer satisfaction, even if it took more labor hours. They would purchase more capable technology, even if it cost more
Since the middle of the 20th century, the developed world has experienced a substantial shift from manufacturing-based economies to a global services- and knowledge-driven economy. Along with this shift has come a shift in valuation for large enterprises.
More and more companies are turning to an outsourcing strategy for functions that do not directly contribute to mission-critical strategies that drive the success of the business.
Corporate learning has always been the poor relation of all the management disciplines. Some corporations simply don’t believe in it, preferring to buy knowledge and skills when needed. Others have a large training department for internal courses and a si
The scandals of the past years have had an interesting impact on the demographics of new board members. They are beginning to come from ranks of human resource professionals. According to a study by the National Association of Corporate Directors, succe
This event is Archived:This event was previously held live on January 21, 2004 . To view this event in archived format, please check this link! Customer education is expanding at an explosive rate as organizations expand education offerings throughout the corporate value chain. This focus on learning as a business is driving revenue, reducing costs and significantly increasing capabilities and quality of…
CLOs know that learning is imperative to success with enterprise software rollouts, but how do you justify your case to the other leaders of your organization? With PeopleSoft’s help, learning executives can not only build the case to justify investments
As the outsourcing of human resources functions continues to grow, the outsourcing of specific learning functions grows with it. New evidence of this growth is Fidelity Investments’ announcement that it intends to acquire TEDS, a software development and consulting company providing learning management systems, performance management and workforce management products and services. Fidelity would continue to operate TEDS as an…
For years HR professionals have struggled to bring economic rigor to measurement and decisions about people development and management. One familiar measure has been return on investment (ROI), for example, ROI of training. But like many such metrics, ROI
Click2learn and Docent Inc., both leaders in the business performance and learning market, announced last week that they will merge into one company that will be a clear industry leader with a complete solution suite, more than 600 customers and over $40 million in cash. This will be a strategic merger of equals intended to create the largest and strongest…