Strategy

CLO Q&A: Learning and the Performance Review

Jeff Orlando talks about Deloitte's overhaul of its performance review process and when to put the freeze on developing more learning.

Jeff Orlando is chief learning officer, leader development & performance for Deloitte where he’s worked for the last 10 years. He sat down with Chief Learning Officer at the CLO Breakfast Club event in Philadelphia in March and shared his perspective on the role of a learning executive, his background as an industrial-organizational psychologist and his advice for CLOs. In the excerpt below, Orlando talks…

Caught Between Recruiting and Development

The division between the two is the reason there's a war for talent, writes CLO columnist Mike Echols.

The U.S. government scanned job posting sites such as Monster and CareerBuilder and identified more than 43,000 job titles companies are seeking to fill. As of Jan. 10, 2017, the Department of Labor reported 5.5 million job openings in the U.S. economy. As a learning leader you might be asking: “So what? I’m in charge of training not recruiting.” Well,…

CLO Q&A: Keeping the Outsider Perspective on L&D

Talent executive Lesley Hoare on what she learned in making the jump from the business side to learning.

Lesley Hoare is a global talent executive who until recently was vice president of global talent development at cloud software company VMWare. She’s held executive positions at software company Oracle, consumer products giant Kimberly Clark and started her career in talent development while working at Hewlett Packard. She sat down with Chief Learning Officer at the CLO Breakfast Club event…

How Do You Define Digital Learning?

Digital learning isn't about the tools. It’s about how to integrate them into work, writes industry analyst Josh Bersin.

Everything at work is digital: recruiting, performance management, onboarding, wellness programs and of course learning. As we look at the work required to build an effective digital learning environment at work, it’s turning out to be much harder than we thought. Over the past 15 years we’ve dealt with e-learning, blended learning, social learning, 70-20-10, MOOCs, video learning and microlearning….

Deloitte Accounts for the Future with Higher Education

As companies look to the future of talent, corporate-university partnerships can play a useful role. Deloitte’s Jon Raphael discusses how his firm works with professors to shape education curriculum for the next generation.

Faced with a continuous need for innovation and a growing skills gap, companies are getting creative and forging partnerships with educators and students to get a jump on identifying and developing the next generation of accountants and auditors. At Deloitte, a global professional services firm, partnerships include the annual Robert M. Trueblood Seminars for Professors, hosted by the Deloitte Foundation and the American Accounting…

What Will It Take to Close the Skills Gap? Take an Educated Guess

There needs to be a cultural change in how American businesses and workers view education.

One of the most pressing issues employers face today is the growing talent gap. Workers must view education as a lifetime pursuit and employers should assume more responsibility for training and be open to workers who have developed skills through alternative education models. The skills gap can have a paralyzing effect on businesses and the broader economy. The pace of…

How CLOs Can Win the War for Talent

If CLOs have to choose where to focus their efforts, they should pick activities that build stronger organizations versus those that strengthen individual leaders.

Our data do not call for companies to abandon training individual leaders; instead, they should pivot to create stronger organizations. In workshops with business leaders, my research colleagues and I often ask: How would you divide 10 points between talent — individual competencies, workforce, people, employees, human capital — and organization — workplace, organization capabilities, systems, teamwork, culture — and…