Under the guidance of its chief learning officer, Karen Kocher, Cigna implemented a strategy to upgrade its intranet.
by Site Staff
November 19, 2012
KAREN KOCHER
Chief Learning Officer, Cigna
Health services firm Cigna needed to redesign its intranet site, which design didn’t fit with learning offerings aligned with business goals. Cigna needed a new site to not only foster communication among internal business groups but to leverage social collaboration and networking.
Under the guidance of its chief learning officer, Karen Kocher, Cigna implemented a strategy to upgrade its intranet to SharePoint2010, taking advantage of the portal and Web 2.0 functionality to enhance the learning experience with informal learning. The site, Your Cigna Life (YCL), launched in January. YCL has had some 800,000 hits, and 1,000 profiles have been created, including blog posts viewed by all employees.